- Introduced `StoreURLAppForm` and `StoreURLAppData` for form handling and data transformation.
- Added `UrlAppService` to streamline URL app creation with settings like `accessUrl` and `isConnectedToMicrosoft`.
- Enhanced user access controls with role-based permissions using `UserAccessTypeEnum`.
- Updated UI for URL app creation with support for logos and dynamic role selection.
- Implemented feature tests to validate URL app creation and access URL formatting.
- Added activity logs for ticket status changes, comments, and ticket views.
- Implemented `TicketStatusChangedNotification` to notify users of status updates.
- Enhanced ticket list filtering with pagination, search, and status filters.
- Updated UI to better handle ticket assignments, status updates, and comment notifications.
- Extended tests for activity logs, unauthorized actions, status change notifications, and filtering functionalities.
- Added migration for ticket assignment and comments (`assigned_user_id` and `ticket_replies` table).
- Implemented `TicketAssignedNotification` and `TicketCommentedNotification`.
- Created `ReplyData`, `TicketListData`, and `PostReplyRequest` data classes.
- Introduced `ResolveNotificationRouteController` for modular notification redirection.
- Updated UI to support assigning users and posting comments on tickets.
- User is navigated to comments page when clicked on the ticket, upon navigation ticket details modal is opened.
- Extended tests to cover assignments, comments, status transitions, and notifications.
- Added database migrations for tickets, statuses, roles, users, and related associations.
- Introduced models and enums for ticket status, permissions, and notifications.
- Implemented `TicketService` for ticket management and notification handling.
- Created Livewire form and UI for raising tickets with file attachments and routing options.
- Added tests covering ticket creation, validation, notifications, and file uploads.
