- Added database migrations for tickets, statuses, roles, users, and related associations.
- Introduced models and enums for ticket status, permissions, and notifications.
- Implemented `TicketService` for ticket management and notification handling.
- Created Livewire form and UI for raising tickets with file attachments and routing options.
- Added tests covering ticket creation, validation, notifications, and file uploads.
- Centralized user data retrieval in `dashboard-topbar.blade.php` by introducing `$user` variable.
- Enhanced topbar dropdown with user details (name, email) and improved styling.
- Fixed Livewire binding in roles-and-apps view by replacing `model` with `wire:model`.
- Updated `dashboard-topbar.blade.php` to show "Admin Panel" only for users with the Admin role.
- Introduced user initials avatar with logout functionality via dropdown menu.
