67002d6979
- Added migration for ticket assignment and comments (`assigned_user_id` and `ticket_replies` table). - Implemented `TicketAssignedNotification` and `TicketCommentedNotification`. - Created `ReplyData`, `TicketListData`, and `PostReplyRequest` data classes. - Introduced `ResolveNotificationRouteController` for modular notification redirection. - Updated UI to support assigning users and posting comments on tickets. - User is navigated to comments page when clicked on the ticket, upon navigation ticket details modal is opened. - Extended tests to cover assignments, comments, status transitions, and notifications.
70 lines
2.1 KiB
PHP
70 lines
2.1 KiB
PHP
<?php
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declare(strict_types=1);
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namespace App\Notifications;
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use App\Models\{Ticket, TicketReply};
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use Illuminate\Bus\Queueable;
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use Illuminate\Contracts\Queue\ShouldQueue;
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use Illuminate\Notifications\Messages\MailMessage;
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use Illuminate\Notifications\Notification;
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use Illuminate\Support\Str;
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class TicketCommentedNotification extends Notification implements ShouldQueue
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{
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use Queueable;
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public function __construct(
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public readonly Ticket $ticket,
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public readonly TicketReply $comment
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) {}
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/**
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* Get the notification's delivery channels.
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*
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* @return array<int, string>
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*/
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public function via(object $notifiable): array
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{
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return ['database', 'mail'];
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}
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/**
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* Get the mail representation of the notification.
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*/
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public function toMail(object $notifiable): MailMessage
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{
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$commenterName = $this->comment->user->name;
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return (new MailMessage())
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->subject("New Comment on Ticket: {$this->ticket->ticket_id}")
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->greeting('Hello,')
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->line("{$commenterName} left a new comment on ticket {$this->ticket->ticket_id} regarding {$this->ticket->issue_category}.")
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->line('Comment: "'.Str::limit($this->comment->message, 300).'"')
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->action('View Discussion', route('tickets.index'))
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->line('Thank you for using our application!');
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}
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/**
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* Get the array representation of the notification.
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*
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* @return array<string, mixed>
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*/
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public function toArray(object $notifiable): array
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{
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$commenterName = $this->comment->user->name;
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$appName = $this->ticket->connectedApp->name ?? 'General Inquiry';
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return [
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'ticket_id' => $this->ticket->id,
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'ticket_code' => $this->ticket->ticket_id,
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'user_name' => $commenterName,
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'issue_category' => $this->ticket->issue_category,
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'app_name' => $appName,
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'description' => Str::limit($this->ticket->description ?? '', 100),
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'message' => "{$commenterName} commented on ticket {$this->ticket->ticket_id}.",
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];
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}
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}
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