cac5f4905b
- Added database migrations for tickets, statuses, roles, users, and related associations. - Introduced models and enums for ticket status, permissions, and notifications. - Implemented `TicketService` for ticket management and notification handling. - Created Livewire form and UI for raising tickets with file attachments and routing options. - Added tests covering ticket creation, validation, notifications, and file uploads.
64 lines
2.3 KiB
PHP
64 lines
2.3 KiB
PHP
<?php
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declare(strict_types=1);
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use Illuminate\Database\Migrations\Migration;
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use Illuminate\Database\Schema\Blueprint;
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use Illuminate\Support\Facades\Schema;
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return new class() extends Migration
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{
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/**
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* Run the migrations.
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*/
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public function up(): void
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{
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Schema::create('tickets', function (Blueprint $table): void {
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$table->id();
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$table->string('ticket_id')->unique()->index();
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$table->foreignId('user_id')->constrained('users')->cascadeOnDelete();
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$table->foreignId('connected_app_id')->nullable()->constrained('connected_apps')->cascadeOnDelete();
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$table->string('issue_category');
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$table->text('description')->nullable();
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$table->foreignId('status_id')->constrained('ticket_statuses')->restrictOnDelete();
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$table->softDeletes();
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$table->timestamps();
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});
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Schema::create('ticket_notified_roles', function (Blueprint $table): void {
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$table->id();
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$table->foreignId('ticket_id')->constrained('tickets')->cascadeOnDelete();
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$table->foreignId('role_id')->comment('role_id from Spatie roles table');
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$table->unique(['ticket_id', 'role_id']);
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});
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Schema::create('ticket_notified_users', function (Blueprint $table): void {
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$table->id();
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$table->foreignId('ticket_id')->constrained('tickets')->cascadeOnDelete();
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$table->foreignId('user_id')->constrained('users')->cascadeOnDelete();
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$table->unique(['ticket_id', 'user_id']);
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});
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Schema::create('ticket_attachments', function (Blueprint $table): void {
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$table->id();
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$table->foreignId('ticket_id')->constrained('tickets')->cascadeOnDelete();
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$table->string('file_path');
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$table->string('file_name');
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$table->unsignedBigInteger('file_size');
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$table->string('mime_type');
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$table->timestamps();
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});
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}
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/**
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* Reverse the migrations.
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*/
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public function down(): void
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{
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Schema::dropIfExists('ticket_attachments');
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Schema::dropIfExists('ticket_notified_users');
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Schema::dropIfExists('ticket_notified_roles');
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Schema::dropIfExists('tickets');
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}
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};
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